Service 08 · How we make money
You pay the factory price. We charge one fee, disclosed upfront.
Most agents bury their margin in your unit cost, so a “cheaper” quote often just means a bigger hidden cut. We do the opposite: you see the factory’s real number, and ours is a single agreed percentage on top.
Pricing
Zero markup on goods
We buy at local ex-works rates — the same price a domestic buyer gets. Nothing is added to your unit price. Because we negotiate in Chinese, in person and in volume, your landed cost frequently beats what you could get alone.
Fees
One fixed service fee
A single transparent percentage agreed before you commit, quoted in writing alongside the factory price. No per-email charges, no surprise “handling” line items, no commission from the supplier’s side.
Suppliers
Real factories only
We screen out trading companies posing as manufacturers before you ever see a quote — verified business scope, site photos, equipment and export history. You meet the people who actually make the product.
After-sales
Warranty with teeth
If goods fail inside the warranty window, we keep claiming against the factory on your behalf — however long ago they shipped. Backed by a Chinese contract, the warranty is enforceable rather than decorative.
Language and time-zone gaps handled — one named English-speaking contact.
Production scheduling, inland freight and customs clearance tracked end to end.
Works even if you already have a factory — escrow and inspection only.